Terms and Conditions

1. Agreement

By downloading or using Zen Passwords (“the App”), you agree to these Terms. If you do not agree, do not use the App.

2. Nature of the App

The App is a password manager and secure vault for items such as web logins, cards, identities, bank details, Wi‑Fi networks, software licenses, and secure notes. It stores data on your device and, if you use iCloud, may sync encrypted copies between your own devices. It does not provide financial, legal, or security advice.

3. Your responsibilities

You are responsible for choosing a strong master password, keeping it confidential, and maintaining backups of data you care about (for example using encrypted export or your own backup habits). If you forget your master password, encrypted vault data cannot be recovered by the developer or Apple.

You choose files to import from other apps or exports; you are responsible for the accuracy and legality of that data and for any third‑party export you use. You are responsible for compliance with laws that apply to you when storing personal or sensitive information.

4. Subscriptions, free tier, and Zen Premium

Zen Premium is an auto‑renewing subscription purchased through Apple’s In‑App Purchase system. Payment is charged to your Apple ID; pricing, renewal, cancellation, and refunds are governed by Apple’s terms and subscription settings (including Settings → Apple ID → Subscriptions on your device). We do not process card payments directly.

On the free tier you may keep up to a limited number of active (non‑archived) vault items with full access. Zen Premium removes that cap for active items. Archived items and other limits are described in the App.

If your subscription ends or lapses while you have more active items than the free tier allows, the App may ask you to choose which items stay fully accessible. Other items may remain visible in your vault but require an active subscription to open or edit until you archive items, delete them, or subscribe again. Imports, restores, and merges may be affected by active‑item limits on the free tier as explained in the App.

Features and limits may evolve; the in‑App description and purchase screen show the current offering.

5. Encryption, sync, and exports

Vault contents are encrypted on device. Optional sync uses Apple’s iCloud (private CloudKit database) as described in the Privacy Policy. Encrypted backup files you create are under your control once saved or shared; protect them like any sensitive file.

6. Biometrics and device security

Optional Face ID, Touch ID, or Optic ID quick unlock uses system Keychain APIs. Anyone with enrolled biometrics, or anyone who knows your device passcode, may be able to access the vault when it is unlocked. Optional idle or “lock on leave” behaviour helps reduce exposure but is not a substitute for a secure device passcode and careful use.

7. Third-party services

Opening links (e.g. “Open” on a saved URL), sharing exported files, or using the system share sheet may leave the App and use your browser, Files, mail, or other apps. Those services have their own terms and privacy practices.

8. Disclaimer of warranties

The App is provided “as is” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the App will be error-free or uninterrupted.

9. Limitation of liability

To the maximum extent permitted by law, the developers and contributors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, profits, or goodwill, arising from your use of the App.

10. Changes

We may update these Terms from time to time. Continued use of the App after changes means you accept the updated Terms.

11. Contact

For questions about these Terms, email hello@zenproducts.ai or reach the publisher through the App Store listing. You can also use Contact developer in Settings.